E-Commerce is way of doing business transactions electronically. The word electronically in this context means that in E-Commerce business transactions gets completed via electronic medium. This electronic medium mostly uses computers on Internet. The transaction may also be done through a mobile device, smartphone, iPad, Kindle, Android Tablet then it is mobile commerce. Mobile commerce is a subset of E-Commerce.
Several simple example of E-Commerce includes:
An individual purchases a book on Internet
An individual withdraws funds from ATM
A retailer orders merchandise using an EDI network or suppliers extranet
An individual or business calls a toll free number and orders the requirements using the seller’s interactive telephone system.
A manager orders office supplies for his office using Internet on a commercial website set-up for the seller.
An individual reserves a travel ticket or a room in a hotel using the Internet by surfing the related website using a few clicks of mouse.
A Complex examples could be:
A student visits the website of a bookstore on Internet and makes inquiries about the availability of an out of stock book. The bookstore employee receives the the enquiry and sources a digital copy of the book and responds to the enquiry with the option and costs. The student agrees and uses a payment processor to pay for download and the book store employee gives the student a key to download the digital book. The bookstore employee harvests the students contact details and areas of interest and adds to a database which will email customers when books of possible interest arrive in the store or are put on sale.
E-Commerce transactions are great for small business as well as large because payment is made before goods are made available for digital download. The only things you should be aware of is:
a) Ensuring that your payment processor links are set-up properly
b) Ensuring that your server for the sales page and downloads is not going to crash because of bandwidth or data transfer issues with your hosting company, or limitations in your own server set-up.
c) Ensuring that money back guarantee’s are honoured in a timely and friendly manner.
Remember, when you enter the world of digital downloads and E-Commerce that you expose yourself to the wiles of hackers and internet criminals. Ensure you have updated, anti-virus and malware plus I recommend the Avast Internet Security Suite, they have a free program if you want to check it out here http://www.avast.com/index, but any of the numerous anti-virus programs out there will provide you with protection, if you keep it up to date. This precaution will help protect your financial information from others, who have no right to it. You can play your part as well by changing your passwords to critical accounts and sites.
To facilitate E-Commerce requires you to possess an attitude that is open to change, innovation etc. Security of information is good if you take the precautions mentioned above and the quality of the product can usually be ascertained by going to forums that discuss the product or products of that type.